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State Farm® Insurance Agent Philip Bankston

4.7 out of 5 average rating (30 reviews)

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What our customers say about us...


November 29, 2023

5  out of  5 rating by ADRIAN LAPEYRONNIE, III
"Before requesting changes to UM coverage on vehicles, I needed information on the different types of UM coverages available. Philip responded to my email and Kelly followed up with the information almost immediately. I then advised Kelly of the changes to be made, and she did so without delay or glitch. Thanks for your help Philip and Kelly"

Angela Haak

July 11, 2023

5  out of  5 rating by Angela Haak
"Always very helpful and quick at taking care of buisness!!"

Michelle Collins

June 6, 2023

5  out of  5 rating by Michelle Collins
"We made the switch to State Farm years ago. I have been able to save on my premiums and receive excellent service. Caroline is extremely attentive, knowledgeable and kind. I highly recommend Phillip Bankston's office."

Kara Poche'

May 12, 2023

5  out of  5 rating by Kara Poche'
"This team is always so helpful and kind. I could never switch to another agency,"

Pete Fagot

April 5, 2023

5  out of  5 rating by Pete Fagot
"Always great response, always looking out for clients"

Merlin Perrin

March 28, 2023

5  out of  5 rating by Merlin Perrin
"Everyone there is helpful and courteous."

Stephen Parker

February 28, 2023

5  out of  5 rating by Stephen Parker
"Staff is very nice and knowledgeable. never had any issue, but had to switch to another combination Auto/home,"

Melissa Tarver

November 22, 2022

5  out of  5 rating by Melissa Tarver
"Very helpful!"

Tracy Doiron

November 16, 2022

5  out of  5 rating by Tracy Doiron
"Caroline Bruno is amazing! Great to work with and always pleasant and accommodating!!"

Mary Crigler

November 9, 2022

5  out of  5 rating by Mary Crigler
"I have really been pleased since switching to State Farm. I was able to have a less expensive plan, and my agent Caroline is always so helpful and kind. I would definitely recommend her if you need car insurance. She is the best!"

Albert Simmons

September 30, 2022

5  out of  5 rating by Albert Simmons
"Yes Ms Kelly Lachney is really professional and great customer service!"

mmjmb 2003

August 11, 2022

5  out of  5 rating by mmjmb 2003
"Service is always prompt and reliable. Very helpful and responsive."

Courtney Vincent

July 12, 2022

5  out of  5 rating by Courtney Vincent
"Mrs. Kelly is always very helpful and very quick with responding to my questions! I have never had any issues with the agency, only great experiences!"

Tom Harmon

July 11, 2022

5  out of  5 rating by Tom Harmon
"Kelly was terrific, took care of my issues very promptly! Thank you Kelly"

Jenifer Thibodeaux

March 31, 2022

5  out of  5 rating by Jenifer Thibodeaux
"Friendly, very helpful staff!"

Molly Serpas

January 27, 2022

5  out of  5 rating by Molly Serpas
"I have been with Philip Bankston for 17 years. Always great service and highly recommend. Staff is always helpful and prompt!!"

Dave Hebert

April 3, 2021

5  out of  5 rating by Dave Hebert
"They awsome"

crystal neagle

March 17, 2021

5  out of  5 rating by crystal neagle
"I've been a customer for almost 15 years. The Philip Bankston Office has been there since my first child got her first license. She's 31 now. They have been there as I built my first home. And they're still here as my second child has started driving. They have gone out of their way to make me very satisfied over the years. As my family has grown up and changes occurred in life, they've grown with us."

Trent Martinez

December 31, 2020

5  out of  5 rating by Trent Martinez
"They took care of everything I needed done and made sure that I was safe with transferring my insurance and that I was doing everything right Matt is an amazing person I can’t thank him enough especially helping me right before Christmas of 2020"

David Evans

September 1, 2020

5  out of  5 rating by David Evans
"This team is always responsive to my inquiries. I appreciate their attention to my needs."

David Taghehchian

January 31, 2020

1  out of  5 rating by David Taghehchian
"I don't even feel like writing all the mistakes this office made that cost me over 400 dollars of in unnecessary premiums annually. This office in incompetent and in my opinion shouldn't have a license to provide insurance. They will not do what is right when they make a mistake that costs you money. I recommend you take your business elsewhere."